My borrowed Library item(s) is lost or damaged ; what do I do?

  1. Pay the replacement retail price of the item (ask us for the replacement price), or,
  2. Purchase a replacement copy; the replacement copy must be:
    1. New – used copies are not accepted as replacements
    2. An exact match of the lost or damaged item (same ISBN)
  3. If the item is owned by a different library, please contact them for procedures (most of our partner libraries do NOT accept replacement copies).
  4. After a lost item is paid or replaced, no refunds are given if the item is later found.